SSCS is truly unique in the IT world because our service is our actual product: it is our business to have the right skills in the right place with the right components at the right time to meet our service commitment to you.
Over the past 27 years we have delivered an unparalleled IT service experience to our clients by truly listening to their needs and going out of our way to ensure their success. In fact, our customers are often on a first name basis with their SSCS technicians because we work together with you hand-in-hand on all of your hardware maintenance needs. We are 100% committed to giving you the highest possible service levels so your data remains always secure and readily available.
You’ve probably noticed how the original equipment manufacturers will try to convince you to continually upgrade your hardware or face increasing charges for maintenance, and eventually they’ll issue an end-of-service date to force you into new equipment. That can sometimes leave your IT department in a tough situation with no easy answer.
But here’s the advantage we offer - those end-of-service dates mean absolutely nothing if you’re partnered with SSCS. We provide service well beyond the manufacturer’s end dates to allow your organization to achieve a much higher return on investment. In fact, we will never try to sell you any type of equipment until you’re ready to upgrade or you need a replacement. That’s the reason we’re the world’s leading third party maintenance provider- we always put your needs first.
Also, SSCS offers distinct service levels for maintaining your hardware. We offer this flexibility so you’ll always have a technician on standby when you actually need it, without being locked into a contract for periods that you don’t. You have the option of choosing guaranteed two hour, four hour or next day response times.