CORPORATE BIOS

William "Howie" Olund is a founding partner of SSCS.  His leadership has been instrumental to SSCS’s evolution into a premier global IT service company.  Since 1988, William has provided executive leadership and guidance to the commercial branch of SSCS.  His philosophy calls for unparalleled customer service combined with significant cost reduction for our clients.  The result of his vision has positioned SSCS as the best value in the IT service industry.

Throughout his career, William has developed relationships with executives from numerous Fortune 100 companies.  He studied business at Purdue University, and quickly established himself professionally in IT sales.  William holds a B.A. in Business Administration from the University of St. Thomas.

Gahlen Carpenter is a founding partner of SSCS. Gahlen has been the driving force behind the technical aspects of SSCS’ offering. His vision has been to employ highly skilled and versatile technical staff and to empower these persons to make on-the-spot decisions with the client’s interest in mind.  And further, to utilize cutting edge technology to add efficiency to service delivery and reporting.

Having earned a Bachelor of Science Degree in Electrical Engineering from the University of Texas at Austin in 1979, Gahlen received additional training with the General Electric Company on sophisticated satellite technology. Mr. Carpenter then entered the world of the small business owner with the concept of delivering high quality technical service to sophisticated computer systems to the business community.

Gahlen is an avid supporter of Young Life ministries and has been a Rotarian for 20+ years. Gahlen resides in Houston.

Vice President Sales & Marketing

Houston, Texas native Mark Havens has proven his dedication to SSCS and its mission to be an industry leader.  After 16 years as a top sales executive, Mark was appointed to National Sales Manager in 2010.  As the company expanded, he was promoted to Director of Sales and Marketing to manage the growth of SSCS’s global sales force.

Prior to joining SSCS, Mark spent three years working for the Ritz Carlton Hotel Company where world class customer service practices were deeply instilled.  At SSCS, Mark continues to promote client satisfaction and superior customer service as main selling points for the company’s services.

Mark is a graduate of the University Of Houston Collage Of Humanities with a BA in Literature.  Married with 2.0 kids, Mark was briefly a professional musician playing electric bass guitar in local Houston clubs – SSCS became his day job in 1994.

Accounting Manager

Marci Henderson joined SSCS in 2000, and was rapidly promoted to Accounting Manager by 2001. She has expertly merged her management and accounting skills to adapt to SSCS’s global expansion.  As a result, Marci’s responsibilities have evolved from managing several domestic accounts, to overseeing multiple domestic and international accounts.  

Before joining SSCS, Marci gained valuable management experience while working for the County Treasurer in Texas where she supervised numerous accounts.

Global Service Delivery Director

For more than two decades, John Kolkmeier has offered dedicated service to SSCS.  His strong technical background has been significant in building the company into a global service provider.  As a result, he was appointed Global Services Director in March 2011. 

From 2002 to 2011, John served as a “Major Account” Service Delivery Manager as well as Regional Service Delivery Manager at SSCS.  He also worked as Field Service Delivery Manager and Senior Field Service Engineer for more than 17 years and holds a B.S. in Computer Science from the University of Houston.

Director of IT Services and Development

In 2011, Cory Bloodworth was appointed Director of IT Services and Development at SSCS. He is responsible for the internal and external infrastructure for the company’s operations. Cory also oversees the development and design of new applications and procedures for streamlining the ever growing business of SSCS in the global marketplace.

Cory joined SSCS in 2001 as a Field Engineer. His career advanced quickly as a systems administrator and developer, and then to manager. Today Cory serves SSCS as the Director of Information Support & Development. Cory lives by the motto “Good enough is NOT good enough”.